What currency are the prices I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at christinascraftycreations24@gmail.com

I am not in love with my order, can it be returned? What if there is an issue?
We offer a replacement once the item has been returned. Due to the nature of personalized items its important to be sure. We give you 30 days to send it back to us for a replacement. We do not due refunds.  You must ship it back at your own expense, once we have received the product we will replace with an item as the full amount of your original purchase. Please Include a name and order number on the returned parcels.
Please note: If you your package is on the way, you may not cancel or get a refund. 

Can I cancel my order?
You are able to cancel your non personalized order with no penalty! You must cancel your order before it ships. Due to it being personalized there is no refunds.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at christinascraftycreations24@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. 

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you with your order while making your home beautiful! Please send us an email to christinascraftycreations24@gmail.com†and we will be happy to assist you in any way we can. As Buddy the elf says smiling is my favorite! Pass one to someone else, they are contagious! 
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.